Privacy Policy

This Privacy Policy describes how Alp (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from thealpstores.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For this Privacy Policy, "you" and "your" refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected under this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you disagree with this Privacy Policy, please do not use or access any Services.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use the information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

Shipping and Service Scope
Alp operates only within the territory of India. We do not offer international shipping or export services. All orders are processed and delivered within India, and any personal information collected is solely used to fulfill domestic orders.

What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you.

Information We Collect Directly from You

  • Basic contact details including your name, address, phone number, and email.

  • Order information including your billing address, shipping address, payment confirmation, email address, and phone number.

  • Account information including your username, password, and security questions.

  • Shopping information including the items you view, put in your cart, or add to your wishlist.

  • Customer support information including information you choose to include in communications with us.

Information We Collect Through Cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include device information, browser information, network connection details, IP address, and other interaction information.

Information We Obtain from Third Parties
We may obtain information about you from third parties, such as vendors and service providers who collect information on our behalf, including:

  • Companies that support our Site and Services, such as Shopify.

  • Payment processors collect payment information to fulfill your orders.

Legal Jurisdiction
This Privacy Policy and any disputes arising under it are governed by and interpreted by the laws of India. Any legal proceedings shall be subject to the exclusive jurisdiction of the courts located in [Your City], India.

Contact
For questions about our privacy practices, please get in touch with us at contactthealpstores@gmail.com